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When a WEB DESIGN COMPANY is working on your e-commerce website, it is also
advisable that you upload a blog post or an article that essentially functions
as a product-buying guide. E-commerce is a fast-growing industry that is also
slowly becoming more and more customer-centric.
The customer is the king and all the branding agencies and
creative agencies are now building websites and platforms and strategies and
campaigns around the delight and joy of the customers.
This is why, it is imminent that you provide an enhanced,
unique, and a wonderful experience to all your customers.
When it comes to e-commerce platforms and websites, CREATIVE AGENCIES will
always tell you that you must provide the customers with proper navigation or
guidelines as to how they can best go about your website.
In this blog, you will understand in detail everything about
a product-buying guide, what it means, why it is necessary and how you can
create one which is efficient and helpful to your customers.
A buyer™s guide is one of the quickest ways to influence the
decisions of your customers and increase your online sales. Customers are
preferring online shopping and purchases from e-commerce more compared to
before the pandemic when brick-and-mortar businesses still ruled.
The online shopping trend has brought in a huge, untapped
customer base ready for all e-commerce businesses. Major e-tailers have buyer™s
guides uploaded for the benefit and convenience of their customers.
A buyer™s guide is simply an online article or a blog that
is created to inform customers about what points to take into consideration
when they are shopping. It assists the customers in making their purchasing
decisions by providing the customers with information regarding the product.
A buyer™s guide has A-to-Z information about the product
including functionality, specifications, date of manufacturing, materials used
in manufacturing, maintenance, size, color, price, and different features, etc
E-commerce businesses are reached by customers all around
the globe. When you have an online marketplace, even if your target audience is
different, the website is sure to reach customers out of your target range.
It is important that any and every customer be able to make
an informed, smart decision when buying and investing in purchasing a certain
product. A buying guide helps these customers be aware and informed of what
they are purchasing.
Product-buying guides are very helpful to the sellers as
they increase brand awareness as well as help in increasing SEO. They are not
only used as an information brochure or a booklet to show to the customers but
also as marketing tools to show the excellent features of products.
For building a perfect and ideal product buying guide, these
are the few points that you need to keep in mind:
- Define your target audience
- Build a readable, easy-to-understand format
- Leverage the power of SEO
- Add effective CTAs
You need to define your segments and personas or target
audience before starting to build a product-buying guide. It is the first and
the most important question that should come to your mind. To whom are you
writing this?
Determine who is most likely to read the product guide. You
must write the product-buying guide according to the mindset of your target
audience.
You must know what they prioritize more when making buying
decisions. Is it the pricing? Is it the model of the product? Is it the brand
name?
Highlight the parts that the customers focus on the most. If
your clients or target audience belong to a specific segment or a group, you
can develop your buying guides accordingly to appeal or accommodate to those
segments only.
Sometimes, it happens that the whole product line is not
specifically catering to the target audience and within the product line,
different products are catering to different groups. Here, you can get creative
with different buying guides for the different target groups.
You can use a variety of ways for finding out and defining
different segments of your target audience. Some of those ways are through:
- Surveys
- Social Media
- Digital Analytics
You can understand your target audience through various
questions, through their online and social media behaviour, and through the
analytics, you get based on the digital data that is collected.
When you are done defining and finalizing your target
audience, the immediate next step is to choose the format in which you will be
writing your buying guide for your e-commerce platform.
You can go for various types of buying guides,
textual-based, visuals-based, or hybrid. People read differently over the
internet compared to what they read in hard print. To create efficient,
effective content online, you need a writing style that is accepted and works
with the current readers and your target audience.
Lengthy paragraphs should be avoided at all costs and short
paragraphs with breaks will keep your viewers attention hooked to the screen.
The format of your buying guide determines whether the reader will stay and
make a purchase decision or not.
You can decide on what is best for your target audience and
also suits your e-commerce platform and based on that, you can decide on
writing a buying guide that consists of enough text and visuals that appeals to
your ideal, target customer.
Visitors are drawn to visuals, uncluttered and clear, crisp
text, bullet points, and headings, with critical info, highlighted properly in
plain view.
Once the buyer guide is done, start leveraging the power of
SEO. Optimize your website for search engines to start gaining traction and
increasing visibility in the eyes of your target audience.
Product guides actually help your websites to also rank
higher on search engines and attract new business. The title, URL, and keywords
used in your product buying guide will be essential to the success of your SEO.
The entire objective behind writing the product guides is to
help the customers make a buying decision. But, you need to nudge them in the
right direction for them to actually make that decision.
This is where CTAs are most helpful. If you fail to provide
an effective CTA, you are most likely to lose out on revenue.
A well-written CTA provokes actions and decisions. CTAs are
said to enhance sales and you can do that by adding an effective, unique, and
clear CTA at the end of your product-buying guide.
A CTA will provide the incentive for the buyer to click. And
as an e-commerce platform, all you need is one more click.
When it comes to running a successful e-commerce business, a
product-buying guide is important for helping your customers arrive at the
purchasing decisions. You can bring the customers to the website but the
product-buying guides are what will bring them to the checkout page for you.
Product-buying guides work as a very effective,
lead-generating tool if not anything else. This is why it is essential that
your business work in an efficient product-buying guide for your customers to
read.
Brijesh Jakharia co-founded SPINX Digital in
2005 and takes great pride in crafting web and mobile marketing solutions for
mid-market businesses to enterprises. Marketing is his passion, and the thrill to
build a brand from the ground up has helped him craft successful brand stories
for world-class clients. While not at work, he loves to spend his time on
research and reading digital content stories.
Do you want to have a website that attracts attention and wows visitors? Then, we are prepared to assist! Contact us by clicking the button below to share your thoughts with us.
wispaz-technologies
Poland Web Designer (Wispaz Technologies) is a leading technology solutions provider dedicated to creating innovative applications that address the needs of corporate businesses and individuals.