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Back in
the day, healthcare professionals played a pivotal role in decision-making and
patient experience. As they say, to err is human, leading to some unpleasant
patient experiences. But this has changed over the years with the tech
revolution in the healthcare industry.
Nowadays,
patients can play a vital role in personal healthcare management. An example is
fitness apps and calorie trackers, which help patients adopt healthier
lifestyles. Another powerful tool shaping up the healthcare industry is patient
engagement software.
Herein, we will highlight the top benefits of patient engagement software and how it has improved healthcare.
What is Patient Engagement Software?
These
apps are the newest players in the health and wellness world. The primary role of
these software applications is to streamline communication between patients,
doctors, and other wellness experts. Some apps come fitted with healthcare
management services for record-keeping and management.
PES offers many advantages for patients and healthcare providers, which is our main focus in this article.
Improved Communication
Communication
is a crucial aspect when delivering healthcare services. Proper communication
channels allow patients and doctors to share vital information and feedback on
time. A good example of this is the patient engagement software from Empeek
that comes with secure messaging services, allowing two-way communication
between patients and providers.
Patients can get appointment reminders, schedule consultations, and receive test results without visiting the doctor's office. The virtual consultations come in handy for patients who need regular checkups.
Enhanced Convenience
A few
years ago, you had to physically avail yourself of a doctor's office for almost
all medical services. However, this has changed over time. Faster internet
speeds have made VoIP-based videoconferencing and voice calls more efficient.
Patient engagement software empowers patients to manage their healthcare on their terms. Patients can schedule and track appointments via the app without waiting in line. Consultations via videoconferencing also save valuable time, reducing frustrations.
Better Informed Decisions
Patient
engagement software and other affiliated healthcare apps have made people more
conscious about their health and fitness. A good example is using continuous
glucose monitors fitted with IoT. The data from most fitness apps and devices
can be shared with a wellness expert in real-time.
Health experts can use the data to offer detailed and personalized care. Patients can also monitor their progress using the apps without having to visit a doctor’s office for tests.
Streamlined Processes
We cannot
ignore the work done by lab technicians, data analysts, and nurses behind the
scenes. They collect samples, run tests, and analyze the results that are used
in diagnosis and treatment. Handling massive amounts of patients’ data and
information is challenging.
Tailor-made patient engagement software can be integrated with other systems in the hospital for more streamlined operations. Repetitive tasks like sending test results, appointment confirmations, and billing statements can all be automated via the app.
Final Takeaway
Patient
engagement software is transforming the healthcare industry. Healthcare
providers can offer better and more comprehensive services. More is yet to come
as technologies such as AI, IoT, and data analysis tools are becoming more
powerful and efficient.
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